Expressing complaints

Expressing complaints

1BAC: COMMUNICATION LESSONS 

www.sites.google.com/site/neworks2030 

             What would you say in the following situations?

a.       Your next-door neighbor is playing the music so loud that you can’t go to sleep.

     You: (complain to your neighbor)……………………………………………..

b.      Your classmate is making too much noise and you can’t concentrate on reading the text.

     You :( complain to your classmate)………………………………………………

      Your classmate :( accepts your complaint)……………………………………

c.       Your friend seems always reluctant to take part in voluntary work.

     You :( complain to your friend)…………………………………………………….

                            Your friend :( accepts your complaint)………………………………………….

1BAC: COMMUNICATION LESSONS 
www.sites.google.com/site/neworks2030 

Seeking and giving advice

Seeking and giving advice 

1BAC: COMMUNICATION LESSONS 

www.sites.google.com/site/neworks2030 

What advice would give in the following situation?

a.       Your friend seems to have problems with his father and he is thinking of leaving home

You: ………………………………………………………………………………………

b.      Your friend does not respect the teacher.

You: …………………………………………………………………………………………

c.       Your friend has not feeling well lately

You: …………………………………………………………………………………………

1BAC: COMMUNICATION LESSONS

www.sites.google.com/site/neworks2030 

Apologising

Apologising

1BAC: COMMUNICATION LESSONS 

www.sites.google.com/site/neworks2030 

1.      What would you say in the following situations:

a)      You had an appointment with a friend of yours, but you kept him waiting for long time 

You: (complain to your friend)…………………………………………………………………….

Your friend: (apologises to you)………………………………………………………………..

b)     You were invited to a party, but you didn’t attend due to the circumstances beyond your control

You: (apologise)………………………………………………………………………………………..

c)      Your neighbor is making too much noise, so can’t concentrate on your work

-           You: (complain to your neighbor)……………………………………………………………….

-           Your neighbor :( apologises to you)……………………………………………………………

2.      Respond to the following apologies:

a)      Rachida: I’m terribly sorry for scratching your car

You: ……………………………………………………………………………………………………….

b)      Jane: sorry for being so late today. I ‘ve been sick in traffic jam

Boss:………………………………………………………………………………………………………

1BAC: COMMUNICATION LESSONS 

www.sites.google.com/site/neworks2030